Legal

Privacy Policy

Last updated: March 5th, 2026

At API Documentation Inc., (dba, Scalar) ("We," "Us," or "Our"), safeguarding Your privacy is Our top priority. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. This Privacy Notice does not apply to Your use of any third-party sites linked to this website.

We primarily act as a "Data Processor," meaning We process personal information on behalf of Our clients, who act as the "Data Controllers." In this role, Our clients determine the purposes and means of the data processing, and We process personal data strictly in accordance with their instructions and the terms of Our data processing agreements.

However, in certain situations, We may act as a "Data Controller." This occurs when We independently determine the purposes and means of processing. This Privacy Notice applies only to the personal information We process in Our capacity as a Data Controller. It does not apply to data We process on behalf of Our clients. For information on how Our clients handle Your personal data, including Your rights and how to exercise them, please refer to their respective privacy policies and contact them directly.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

You can jump to particular topics by going to the headings below:

Interpretation and Definitions

Collecting and Using Your Personal Data

Use of Your Personal Data

Cookie Policy

How We Share Your Personal Information

Use of Subprocessors

Retention of Your Personal Data

Transfer of Your Personal Data

General Privacy Rights

Security of Your Personal Data

CCPA/CPRA Privacy Notice (California Privacy Rights)

Children's Privacy

Links to Other Websites

Changes to this Privacy Policy

Contact Us

Supplementary European Privacy Rights Notice

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access Our Service or parts of Our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Business, for the purpose of CCPA/CPRA, refers to Scalar as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.

  • CCPA and/or CPRA refers to the California Consumer Privacy Act (the "CCPA") as amended by the California Privacy Rights Act of 2020 (the "CPRA").

  • Company (referred to as either "Scalar", "We", "Us" or "Our" in this Agreement) refers to API Documentation Inc.

    For the purpose of the GDPR, Scalar is the Data Controller.

  • Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: British Columbia, Canada

  • Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to Scalar as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

  • GDPR refers to EU General Data Protection Regulation.

  • Personal Data is any information that relates to an identified or identifiable individual.

    For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

    For the purposes of the CCPA/CPRA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of Scalar. It refers to third-party companies or individuals employed by Scalar to facilitate the Service, to provide the Service on behalf of Scalar, to perform services related to the Service or to assist Scalar in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website/ Site refers to Scalar, accessible from https://scalar.com

  • You means the individual accessing or using the Service, or Scalar, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

    Under GDPR, You can be referred to as the Data Subject or as the User as You are the individual using the Service.

Collecting and Using Your Personal Data

The personal information We collect may include the following:

Context Types of Information Primary Purpose for Collection and Use of Information
Client Information We collect the names and contact data of Our clients and their employees with whom We may interact. We are executing on a contractual obligation in contacting Our clients and communicating with them concerning normal business administration such as billing, registration, and Our services.
Client and User Account Information We collect personal information from Our clients and users of Our Services when they create an account with Us to access and use Our Services. This information could include business contact data such as name, email address, title, company information and phone number. We are executing on Our contract by delivering services to Our clients and managing the associated client relationship.
Cookies and First-Party Tracking We use cookies and small data files. We have a legitimate interest in making Our website operate efficiently and in improving Our marketing efforts and Services. See Our Cookie Policy below.
Cookies and Third-Party Tracking We participate in behavior-based advertising and the gathering of analytics. This means that a third-party uses technology (e.g., a cookie) to collect data about Your use of Our websites so that they can provide Us with website and user analytics, as well as for the purposes of advertising products and services tailored to Your interests on Our website, or on other websites. We have a legitimate interest in capturing website analytics in improving Our service offerings. For additional information on Our use of cookies, please see Our Cookie Policy below. Additionally, You can manage Your cookie consent preferences in the cookie consent manager via our website's cookie banner.
Email Interconnectivity If You receive an email from Us, We may use certain tools to capture data related to when You open Our message or click on any links or banners contained within. We have a legitimate interest in understanding how You interact with Our communications to improve relevance and engagement.
Employment-related information If You apply for a job posting or become an employee of Scalar, We collect the information necessary to process Your application or to retain You as an employee. This may include, among other things, Your name, address, email address, I-9 information, Social Security Number, Social Insurance Number or Personal Public Service Number, work history, resume, EEO information, veteran status, disability status, healthcare information, and bank account information. Providing this information is required for employment. We use information about current employees to fulfil Our contract of employment or the anticipation of a contract of employment with You. In some contexts, We are also required by law to collect information about Our employees. We are executing on a contractual obligation in using Your information to have efficient staffing and workforce operations.
Feedback and Support We collect personal information from You contained in any inquiry You submit to us regarding Our Services, such as completing Our online forms, calling, or emailing for the purposes of general inquiries, support and chat requests, or to report an issue. When You communicate with Us through Our live support chat or over the phone, Your messages and calls may be recorded and analyzed for training, quality control, and for sales and marketing purposes. During such interactions, We will notify You of the recording via either voice prompt or script. We have a legitimate interest in receiving and acting upon, Your feedback, issues, or inquiries to improve support and service offerings.
Mailing List When You sign up for one of Our blogs, newsletter, mailing lists, or webinars, We collect contact information such as Your name, email address and company affiliation. We collect this information based on Your consent, which You provide when You sign up for Our blog, newsletter, mailing list, or webinar. You may withdraw Your consent at any time by using the unsubscribe link in Our communications or by contacting Us directly.
Payment Information We collect payment and billing information when You receive certain Services. For example, We ask You to designate a billing representative, including name and contact information, upon registration. You might also provide payment information, such as payment card details, which We collect via secure payment processing services. We are executing on a contractual obligation in obtaining payments for certain Services.
Website Interactions We use technology to monitor how You interact with Our Services. This may include which links You click on, or information that You type into Our online forms. This may also include information about Your device or browser. We have a legitimate interest in understanding how You interact with Our Services to better improve them, and to understand Your preferences and interests in order to select offerings that You might find most useful. We also have a legitimate interest in detecting and preventing fraud.
Social Media When an individual interacts with Our Services through various social media networks, such as when someone follows Us or shares Our content on X (formerly Twitter), Discord, or other social networks, We may receive some information about individuals that they permit the social network to share with third-parties. The information We receive is dependent upon an individual's privacy settings with the social network, and may include Your profile information, profile picture, gender, username, user ID associated with Your social media account, age range, language, country, and any other information You permit the social network to share with third-parties. We use this information to update and maintain the page to provide You with content and features of Our Services, as well as to improve Our product outreach. Individuals should always review and, if necessary, adjust their privacy settings on third-party websites and social media networks and services before sharing information and/or linking or connecting them to other services. We have a legitimate interest and/or may obtain Your consent to collect this information.
Web Logs and Usage Data Log and usage data is service-related, diagnostic, usage, and performance information Our servers automatically collect when You access or use Our Services and which We record in log files. Depending on how You interact with Us, this log data may include Your IP address, device information, browser type, and settings and information about Your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions You take such as which features You use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings. We have a legitimate interest in monitoring Our networks and visitors to Our Services. Among other things, it helps Us to monitor performance and to understand which of Our Services and features are the most popular.
Device Data We collect device data such as information about Your computer, phone, tablet, or other device You use to access the Services. Depending on the device used, this device data may include information such as Your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information. We have a legitimate interest in collecting device data to ensure the security, stability, and performance of Our Services. This information helps Us detect and prevent fraudulent activity, monitor system usage, optimize compatibility across different devices, and understand how users interact with Our Services to improve functionality.
Location Data We collect location data such as information about Your device's location, which can be either precise or imprecise. How much information We collect depends on the type and settings of the device You use to access the Services. For example, We may use GPS and other technologies to collect geolocation data that tells us Your current location (based on your IP address). You can opt out of allowing Us to collect this information either by refusing access to the information or by disabling Your Location setting on your device. However, if you choose to opt out, You may not be able to use certain aspects of the Services. We collect geolocation information based on Our legitimate interest in enhancing service relevance, optimizing user experience, and ensuring compliance with applicable location-based legal requirements.
User-generated Content (UGC) Reviews, comments, or questions You submit, including feedback provided through surveys, contact forms, social media channels, or direct communications with Our team. We have a legitimate interest in collecting user-generated content to enhance Our services and improve user experience.

All personal information that You provide to Us must be true, complete, and accurate, and You must notify Us of any changes to such personal information.

Use of Your Personal Data

We may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of Our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of Our Service, for payment processing, to contact You.

  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

  • With Affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Although the sections above describe Our primary purpose in collecting Your information, in many situations We have more than one purpose. For example, if You sign up for Our Services, We may collect Your information to complete that transaction, but We also collect Your information as We have a legitimate interest in maintaining Your information after Your transaction is complete so that We can quickly and easily respond to any questions about Our Services.

If We wish to use Your personal information for a purpose which is not compatible with the purpose for which it was collected for, We will request Your consent, unless there is an exception which applies under applicable law. In all cases, We balance Our legal use of Your personal information with Your interests, rights, and freedoms in accordance with applicable laws and regulations.

Cookie Policy

We use cookies (small text files placed on your device to track activity) and similar tracking technologies (such as web beacons and pixels) to collect information when You interact with Our Services. These technologies help Us:

  • Maintain the security and functionality of Our Services

  • Fix bugs and prevent crashes

  • Save Your preferences

  • Improve performance and user experience

We also permit third parties and service providers to use cookies and similar technologies for analytics purposes.

You can manage Your cookie consent preferences in the cookie consent manager via Our website’s cookie banner. After initial consent choices have been made, you can update your consent choices by clicking or clicking the link titled “Cookie Preferences” at the footer of the website. Additionally, You can manage Your preferences through Your browser settings, including blocking or deleting cookies.

If You have further questions about the use of cookies on the Site, please contact Us at privacyinfo@scalar.com.

How We Share Your Personal Information

In addition to the specific situations discussed elsewhere in this Privacy Policy, We may disclose personal information We collect from You:

(1) if We believe disclosure is necessary or appropriate to protect the rights, property or safety of Us, Our clients or others (2) to fulfil the purpose for which You provide it; (3) for any other purpose disclosed by Us when You provide the information; (4) to comply with any court order, law or legal process, including responding to any government or regulatory request; (5) to carry out Our obligations and enforce Our rights arising from any contracts entered into between You and Us, including for billing and collections; or (6) with Your consent.

We do not sell Your personal information or otherwise share personal information with third parties for direct marketing purposes.

Use of Subprocessors

Scalar engages certain third-party service providers ("subprocessors") to support the delivery of Our Services. We maintain an up-to-date list of these subprocessors in Our Trust Center, where We disclose the nature of the services provided. We may add or replace subprocessors as Our business needs evolve and will update Our subprocessor list accordingly.

We encourage users to review Our Trust Center periodically to stay informed of any updates. In situations where We are required to provide notice under applicable law or a specific contractual obligation, We will notify users of such changes directly. By continuing to use Our Services, You acknowledge and accept any changes made to Our subprocessor list. If You have questions or concerns about Our subprocessors, please contact Us at privacyinfo@scalar.com.

Analytics

We may use third-party Service providers to monitor and analyze the use of Our Service.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Payments

We may provide paid products and/or services within the Service. In that case, We may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Retention of Your Personal Data

Scalar will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. The specific retention period depends on the nature of the personal information and the reasons for which it was collected. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

Scalar will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

When We no longer have a legitimate business need to process Your personal information, We will either delete or anonymize it. If immediate deletion is not possible (for example, because the information is stored in backup archives), We will securely store and isolate it from further processing until deletion becomes feasible.

In some cases, We may anonymize Your personal information (so that it can no longer be associated with You) for research, statistical, or other business purposes. Aggregated, anonymized, or de-identified data may be retained indefinitely. Additionally, We may retain personal data for a commercially reasonable period to meet backup, archival, audit, dispute resolution, or legal compliance needs.

Transfer of Your Personal Data

Your information, including Personal Data, is processed by Scalar and primarily stored in the United States of America. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Scalar will take all reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy. We will not transfer your personal data to any organization or country unless adequate protections are in place, including safeguards for the security of your data and other personal information. Where required by law, we implement appropriate measures for international data transfers, such as Standard Contractual Clauses, adherence to industry best practices, and compliance with applicable regulations to ensure your personal data remains protected even when transferred outside these jurisdictions.

General Privacy Rights

Based on Your location, You may have control over Your personal data in several ways:

Right to Access Your Personal Information. You may request access to Your personal information by contacting Us at the address described below. If required by law, upon request, We will grant You reasonable access to the personal information that We have about You.
Right to Data Portability. You may have the right to obtain a copy of the personal information that You previously provided. We will provide this information in a portable format, to the extent technically feasible, readily usable format that allows You to transmit Your personal information to another controller without hindrance, where the processing is carried out by automated means. Note: California residents may be entitled to ask Us for a notice describing what categories of personal information (if any) We share with third parties or affiliates for direct marketing. Please refer to the CCPA/CPRA Privacy Notice (California Privacy Rights) for additional information.
Right to make Changes to Your Personal Information. We rely on You to update and correct Your personal information. If You wish to update or correct certain information, You contact Us at the address described below in order to request that Your information be modified. Note that We may keep historical information in Our backup files as permitted by law.
Right to Deletion of Your Personal Information. Typically, We retain Your personal information for the period necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long We keep a specific type of information, or request that We delete your personal information by contacting us at the address described below. If required by law We will grant a request to delete information, but you should note that in many situations We must keep your personal information to comply with Our legal obligations, resolve disputes, enforce our agreements, or for another one of Our business purposes.
Right to Object to Certain Processing. You may object to Our use or disclosure of Your personal information by contacting Us at the address described below.
Promotional Emails. You may choose to provide Us with Your email address for the purpose of allowing Us to send free newsletters, surveys, offers, and other promotional materials to You. You can stop receiving promotional emails by following the unsubscribe instructions in the e-mails that You receive. If You decide not to receive promotional emails, We may still send You service-related communications.
Revocation Of Consent. If You revoke Your consent for the processing of personal information, then We may no longer be able to provide You with some services. In some cases, We may limit or deny Your request to revoke consent if the law permits or requires Us to do so, or if We are unable to adequately verify Your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting Us at the address described below.

Please address written requests and questions about Your rights to privacyinfo@scalar.com

Scalar will need to verify Your identity before processing any requests related to Your personal information. We may verify Your identity through a phone call or email. Depending on the nature of Your request, We may ask for information such as Your name or account details. In some cases, We may also request a signed declaration confirming Your identity. After receiving Your request, We will make reasonable efforts to provide, correct, or delete Your personal information as requested.

In certain cases, You may appoint an authorized agent to make privacy requests on Your behalf. Scalar will require verification that You have granted the authorized agent permission to act on Your behalf. You will need to provide a copy of the signed authorization permitting the agent to make the request, and You must verify Your own identity directly with Us. If You are an authorized agent submitting a request on behalf of an individual, please include the following:

  • A notarized statement completed by both You and the individual, confirming You are authorized to act on their behalf.

Security of Your Personal Data

We have implemented measures designed to secure Your personal information from accidental loss and from unauthorized access and disclosure. For more information about Our security practices and certifications, please visit Our Trust Center.

Unfortunately, no method of transmission of information via the internet or electronic storage is completely secure. Although We take reasonable efforts to protect Your personal information, We cannot guarantee the security of Your personal information transmitted to Us through Our Website or other electronic means. Any electronic transmission of personal information is at Your own risk. In the event that We are required by law to inform You of a breach of Your personal information We may notify You electronically, in writing, or by telephone, if permitted to do so by law.

CCPA/CPRA Privacy Notice (California Privacy Rights)

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of Our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.

  • Category A: Identifiers.

    Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers.

    Collected: Yes.

  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

    Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

    Collected: Yes.

  • Category C: Protected classification characteristics under California or federal law.

    Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

    Collected: No.

  • Category D: Commercial information.

    Examples: Records and history of products or services purchased or considered.

    Collected: Yes.

  • Category E: Biometric information.

    Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

    Collected: No.

  • Category F: Internet or other similar network activity.

    Examples: Interaction with our Service or advertisement.

    Collected: Yes.

  • Category G: Geolocation data.

    Examples: Approximate physical location.

    Collected: No.

  • Category H: Sensory data.

    Examples: Audio, electronic, visual, thermal, olfactory, or similar information.

    Collected: No.

  • Category I: Professional or employment-related information.

    Examples: Current or past job history or performance evaluations.

    Collected: No.

  • Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

    Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

    Collected: No.

  • Category K: Inferences drawn from other personal information.

    Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

    Collected: No.

  • Category L: Sensitive personal information.

    Examples: Account login and password information, geolocation data.

    Collected: Yes.

Under CCPA/CPRA, personal information does not include:

  • Publicly available information from government records

  • Deidentified or aggregated consumer information

  • Information excluded from the CCPA/CPRA's scope, such as:

    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data

    • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.

  • Indirectly from You. For example, from observing Your activity on our Service.

  • Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.

  • From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You.

Use of Personal Information

We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA/CPRA), which may include the following examples:

  • To operate Our Service and provide You with Our Service.

  • To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve Our Service.

  • To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about Our Service, We will use that personal information to respond to Your inquiry. If You provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery.

  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

  • As described to You when collecting Your personal information or as otherwise set forth in the CCPA/CPRA.

  • For internal administrative and auditing purposes.

  • To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.

  • Other one-time uses.

Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the "Use of Your Personal Data" section.

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes, We will update this Privacy Policy.

Disclosure of Personal Information

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:

  • Category A: Identifiers

  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

  • Category D: Commercial information

  • Category F: Internet or other similar network activity

Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.

When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Share of Personal Information

We may share, and have shared in the last twelve (12) months, Your personal information identified in the above categories with the following categories of third parties:

  • Service Providers

  • Payment processors

  • Our affiliates

  • Our business partners

  • Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You

Sale of Personal Information

As defined in the CCPA/CPRA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information by the Business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.

We do not sell personal information as the term sell is commonly understood. We do allow Service Providers to use Your personal information for the business purposes described in Our Privacy Policy, for activities such as analytics, and these may be deemed a sale under CCPA/CPRA.

We may sell and may have sold in the last twelve (12) months the following categories of personal information:

  • Category A: Identifiers

  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

  • Category D: Commercial information

  • Category F: Internet or other similar network activity

Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of Our knowledge that some of that information from the applicable category may be and may have been shared for value in return.

Sale of Personal Information of Minors Under 16 Years of Age

We do not knowingly collect personal information from minors under the age of 16 through Our Service, although certain third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and We encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on other websites without their permission.

We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the "right to opt-in") from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us.

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

Your Rights under the CCPA/CPRA

The CCPA/CPRA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

  • The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

  • The right to know/access. Under CCPA/CPRA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You:

    • The categories of personal information We collected about You

    • The categories of sources for the personal information We collected about You

    • Our business or commercial purposes for collecting or selling that personal information

    • The categories of third parties with whom We share that personal information

    • The specific pieces of personal information We collected about You

    • If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You:

      • The categories of personal information categories sold

      • The categories of personal information categories disclosed

  • The right to say no to the sale or sharing of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request, please see the "Do Not Sell My Personal Information" section or contact Us.

  • The right to correct Personal Data. You have the right to correct or rectify any inaccurate personal information about You that We collected. Once We receive and confirm Your request, We will use commercially reasonable efforts to correct (and direct our Service Providers to correct) Your personal information, unless an exception applies.

  • The right to limit use and disclosure of sensitive Personal Data. You have the right to request to limit the use or disclosure of certain sensitive personal information We collected about You, unless an exception applies. To submit, please see the "Limit the Use or Disclosure of My Sensitive Personal Information" section or contact Us.

  • The right to delete Personal Data. You have the right to request the deletion of Your Personal Data under certain circumstances, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:

    • Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.

    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

    • Debug products to identify and repair errors that impair existing intended functionality.

    • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent.

    • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.

    • Comply with a legal obligation.

    • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.

  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer's rights, including by:

    • Denying goods or services to You

    • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties

    • Providing a different level or quality of goods or services to You

    • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services

Exercising Your CCPA/CPRA Data Protection Rights

Please see the "Do Not Sell My Personal Information" section and "Limit the Use or Disclosure of My Sensitive Personal Information" section for more information on how to opt out and limit the use of sensitive information collected.

Additionally, in order to exercise any of Your rights under the CCPA/CPRA, and if You are a California resident, You can contact Us:

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.

Your request to Us must:

  • Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative

  • Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it

We cannot respond to Your request or provide You with the required information if We cannot:

  • Verify Your identity or authority to make the request

  • And confirm that the personal information relates to You

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.

For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.

Do Not Sell My Personal Information

As defined in the CCPA/CPRA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information by the Business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.

We do not sell personal information as the term sell is commonly understood. We do allow Service Providers to use Your personal information for the business purposes described in Our Privacy Policy, for activities such as analytics, and these may be deemed a sale under CCPA/CPRA.

You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, We will stop selling Your personal information. To exercise Your right to opt-out, please contact Us.

The Service Providers We partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA/CPRA law. If You wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA/CPRA law, You may do so by following the instructions below.

Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use.

Website

If applicable, click "Privacy Preferences", "Update Privacy Preferences" or "Do Not Sell My Personal Information" buttons listed on the Service to review Your privacy preferences and opt out of cookies and other technologies that We may use. Please note that You will need to opt out from each browser that You use to access the Service.

Additionally, You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If You change browsers or delete the cookies saved by Your browser, You will need to opt out again.

Mobile Devices

Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:

  • "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices

  • "Limit Ad Tracking" on iOS devices

You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.

Limit the Use or Disclosure of My Sensitive Personal Information

If You are a California resident, You have the right to limit the use and disclosure of Your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests such services or goods.

We collect, use and disclose sensitive personal information in ways that are necessary to provide the Service. For more information on how We use Your personal information, please see the "Use of Your Personal Data" section or contact Us.

"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Service does not respond to Do Not Track signals.

However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.

If you'd like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact Us:

Supplemental European Privacy Rights Notice

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.

  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.

  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which Scalar is subject.

  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.

  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in Scalar.

  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by Scalar.

In any case, Scalar will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

Scalar undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, You can access, update or request deletion of Your Personal Data directly within Your account settings section. If You are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.

  • Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.

  • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to Our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.

  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.

  • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.

  • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us at privacyinfor@scalar.com. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Contact Us

If you have any questions about this Privacy Policy, You can contact Us: